What is the key role of a nurse navigator?

The key role of a nurse navigator is to guide patients through the healthcare system and assist them with accessing the various resources they need for their care. This includes coordinating appointments, helping patients understand treatment options, and providing education about their health conditions. The nurse navigator serves as an advocate for patients, ensuring they receive the care and support they need at each stage of their healthcare journey.

This role is particularly vital for patients who may have complex healthcare needs, as it helps to reduce confusion and barriers to care. By offering personalized assistance, the nurse navigator enhances patient satisfaction and health outcomes, making the healthcare experience less daunting for individuals who may be overwhelmed by the many processes involved in their treatment.